Solving Complex Problems Through Mathematics, AI and Advanced Computational Methods
Monica Banerjea, BBA, M.Sc., Ph.D.
Improving Decision-Making, Operational Performance and Strategic Outcomes
My work focuses on applying artificial intelligence, operations research, and advanced computational methods to complex systems, developing solutions and decision-making tools across several domains, including healthcare, finance, transportation, telecommunications, energy, manufacturing, information technology, and sustainable development.
Selected Projects and Research
Healthcare:
1. Enhanced Patient Quality of Care — Large Teaching Hospital, London, UK
- Increased operating room utilisation from 50% to 80% for selected surgeries through optimised scheduling.
- Reduced surgery wait times and cancellations.
2. Automated NurseScheduling — Teaching Hospitals
- Leveraged data from the UK, US, Canada, Norway and Japan to satisfy numerous conflicting requirements, including work regulations, staffing coverage and individual preferences.
- Increased the number of requirements fulfilled.
- Improved scheduling fairness, nurse satisfaction and quality of patient care.
3. Optimised Surgery Scheduling — Norway
- Developed scheduling models incorporating patient, clinical, staffing and operational constraints.
- Reduced surgery wait times by 30%.
4. Improved Linen Delivery — Large Teaching Hospital, Montreal, Canada
- Optimised delivery routes and workflows.
- Reduced delivery time by 40%.
Optimisation:
1. Operational Research and Computer Science — Nottingham, UK
- Developed hyper-heuristics distinguished by their adaptability.
- Demonstrated success across diverse domains, including but not limited to
packing problems, transportation, logistics, healthcare scheduling and personnel scheduling.
2. Operational Research and Search Based Software Engineering – DAASE project (Dynamic Adaptive Automated Software Engineering), UK
- UK multi-university collaboration across University College London, Stirling, Birmingham, Queen Mary, and Sheffield.
- Contributed to redefine software engineering by using advanced computational techniques to embed adaptivity and flexibility in software processes and products.
- Applied meta-heuristics and hyper-heuristics to address complex, real-world challenges.
3. Quantum Computing
- Research at the intersection of quantum computing and optimisation.
Transportation:
- Collaborated with a large Public Transit Corporation, Montreal, Canada.
- Improved passenger flow by 20% during special events through simulation and optimised staffing strategies.
Telecommunications:
- Developed analytical and optimisation approaches for equipment planning for a Belgian telecommunications company.
- Reduced equipment needs by 30% while maintaining service quality.
Finance and Financial Technology:
1. Financial Technology and Investment Industry
- Developed and implemented software and modules for the investment industry, managing projects across Canada, the US, the UK, and Europe.
- Contributed to the integration and evolution of financial systems within asset management firms, drawing on experience in financial engineering, investment operations, and business analysis.
2. Quantum Finance
- Research at the intersection of quantum computing and finance.
